This Cookie Policy was last updated on May 28, 2025 and applies to citizens and legal permanent residents of the European Economic Area and Switzerland.
1. Introduction
Our website, https://creatorup.com (hereinafter: "the website") uses cookies and other related technologies (for convenience all technologies are referred to as "cookies"). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.
2. What are cookies?
A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.
3. What are scripts?
A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.
4. What is a web beacon?
A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.
5. Cookies
5.1 Technical or functional cookies
Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.
5.2 Statistics cookies
We use statistics cookies to optimize the website experience for our users. With these statistics cookies we get insights in the usage of our website. We ask your permission to place statistics cookies.
5.3 Marketing/Tracking cookies
Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.
5.4 Social media
On our website, we have included content from Facebook and LinkedIn to promote web pages (e.g. “like”, “pin”) or share (e.g. “tweet”) on social networks like Facebook and LinkedIn. This content is embedded with code derived from Facebook and LinkedIn and places cookies. This content might store and process certain information for personalized advertising.
Please read the privacy statement of these social networks (which can change regularly) to read what they do with your (personal) data which they process using these cookies. The data that is retrieved is anonymized as much as possible. Facebook and LinkedIn are located in the United States.
6. Placed cookies
Usage
We use CreatorUp Marketplace for webshop management.
Functional
arpeggioPlayerAnonymousId
days
Video Samples Playback
cucp-cart-firstname
days
Cart functionality
cucp-cart-lastname
days
Cart functionality
cucp-cart-company
days
Cart functionality
cucp-cart-email
days
Cart functionality
cucp-cart-phone
days
Cart functionality
Usage
We use Google reCAPTCHA for spam prevention. Read more
Functional
6 months
Provide spam protection
Marketing
session
Read and filter requests from bots
session
Read and filter requests from bots
persistent
Read and filter requests from bots
Usage
We use Intercom Messenger for chat support. Read more
Purpose pending investigation
Usage
We use WordPress for website development. Read more
Sharing data
This data is not shared with third parties.
Functional
session
session
Read if cookies can be placed
persistent
Store logged in users
session
Store language settings
Usage
We use Stripe for payment processing. Read more
Functional
1 year
Provide fraud prevention
30 minutes
Provide fraud prevention
Usage
We use Google Analytics for website statistics. Read more
Statistics
2 years
Store and count pageviews
1 year
Store and count pageviews
1 day
Store and count pageviews
1 minute
Store a unique user ID
Usage
We use YouTube for video display. Read more
Marketing
session
Store location data
6 months
Provide ad delivery or retargeting
session
Store and track interaction
8 months
Store user preferences
Usage
We use Complianz for cookie consent management. Read more
Functional
365 days
Store accepted cookie policy ID
365 days
Store cookie consent preferences
365 days
Store cookie consent preferences
365 days
Store cookie consent preferences
365 days
Store cookie consent preferences
365 days
Store cookie consent preferences
365 days
Store cookie consent preferences
365 days
Store accepted cookie policy ID
365 days
Store if a message has been dismissed
365 days
Store cookie consent preferences
365 days
Store if the cookie banner has been dismissed
365 days
Store cookie consent preferences
Usage
We use Google Adsense for showing advertisements. Read more
Marketing
persistent
Store and track conversions
Purpose pending investigation
google_adsense_settings
Usage
We use Zopim for chat support. Read more
Functional
persistent
Store a unique user ID
Usage
We use FullStory for website statistics. Read more
Purpose pending investigation
Usage
We use Facebook for display of recent social posts and/or social share buttons. Read more
Purpose pending investigation
_fbp
Marketing
2 years
Store last visit
1 year
Store account details
3 months
Store a unique session ID
3 months
Provide ad delivery or retargeting
90 days
Store logged in users
2 years
Provide fraud prevention
30 days
Store a unique user ID
2 years
Store browser details
1 year
Store account details
Functional
1 week
Read screen resolution
90 days
Provide fraud prevention
session
Store and track if the browser tab is active
Usage
We use Microsoft Clarity for heat maps and screen recordings. Read more
Statistics
Store and track interaction
1 day
Store and combine pageviews by a user into a single session recording
Marketing
1 year
Store a unique user ID
Purpose pending investigation
ANONCHK
MUID
Usage
We use Wordfence for security and fraud prevention. Read more
Functional
session
Provide the identification of trusted web traffic
1 day
Read to determine if the user is logged in
Usage
We use Wistia for video display. Read more
Statistics
persistent
Store if the user has seen embedded content
Purpose pending investigation
wistia
Usage
We use Bing Ads for advertising. Read more
Marketing
13 months
Store and track visits across websites
1 day
Store and track visits across websites
Usage
We use Google Fonts for display of webfonts. Read more
Marketing
expires immediately
Read user IP address
Usage
We use ShareThis for display of recent social posts and/or social share buttons. Read more
Purpose pending investigation
Marketing
1 week
Store and track audience reach
1 week
Store and track audience reach
1 week
Store and track audience reach
1 week
Store and track audience reach
1 week
Store and track audience reach
Usage
We use Calendly for content creation. Read more
Functional
session
Store user preferences
Usage
We use LinkedIn for display of recent social posts and/or social share buttons. Read more
Functional
session
Provide load balancing functionality
6 months
Store cookie consent preferences
10 years
Store privacy preferences
Marketing
30 days
Store and track visits across websites
90 days
Store and track a visitor's identity
1 month
Provide ad delivery or retargeting
90 days
Store and track a visitor's identity
30 days
Provide ad delivery or retargeting
Statistics
30 days
Store and track a visitor's identity
30 days
Store and track visits across websites
Preferences
1 year
Store if a message has been shown
1 year
Store browser details
1 day
Provide load balancing functionality
1 year
Store logged in users
Usage
We use Mixpanel for website statistics. Read more
Purpose pending investigation
*_mixpanel
Sharing data
Sharing of data is pending investigation
Purpose pending investigation
cucp_cart_extra_questions
cucp-cart-cj
cje
cjConsent
wc_cart_hash_46fea28a0a06631541dc8a46d574172b
bp_user-role
bp_user-registered
bp_ut_session
www-shared-experiment-grow-1059
www-shared-experiment-grow-1065
_delighted_web
cucp-cart-lineitems
HttpOnly
www-shared-experiment-kp-10
cucp-cart-stripe-sessionid
cucp-cart-utm-medium
cucp-cart-utm-id
cucp-cart-utm-term
cucp-cart-utm-content
cucp-cart-utm-source
cucp-cart-utm-campaign
cjevent
com_chat_owner
panoramaId
_cc_id
panoramaId_exp
_cc_id_update_ts
panoramaId_expiry
_livechat_has_visited
panoramaId_expiry_exp
itsecPromoProUpgrade
com_avcliq_owner
loglevel
gtButterbarDismissalExpiry
ln_or
gdpr_dismissal
mp_mixpanel__c
wpEmojiSettingsSupports
tk_qs
wfls-remembered-9CZipGriYTPjOxPWZAoWOA
wf-scan-issue-expanded-525
wfls-remembered-s8aOBoCXT9h7oP4e37sK5A
www-shared-experiment-smdt-1323
wfls-remembered-958khc0evwbRTeV27eW0hQ
wfls-remembered-_gMbTN3pWFWQV_1dLITg5Q
li_adsId
track_enabled
tracking_id
wfls-remembered-yLuRl77RO7uEllEhZomoIg
external_key_d_id
gf_display_empty_fields
wfls-remembered-OfmZ1fut8aNNAKF7MtKfpQ
did_external_key_id
wfls-remembered-IsipGiXg9KOHUl_lOdzK_A
wfls-remembered-6oDRx9pzYrfwwUldzznKUw
wfls-remembered-zLEvef9plwyacRnB71u5Bg
wfls-remembered-RmWZtNcIG2feHgcUlnjS2g
wf-scan-issue-expanded-948
wf-scan-issue-expanded-945
wf-scan-issue-expanded-947
wf-scan-issue-expanded-944
wf-scan-issue-expanded-946
wfls-remembered-idrg1QQNWS7Zsr3SWtKa9g
wf-scan-issue-expanded-976
wfls-remembered-zyRygQ9HU2bLchQlRjVntw
wfls-remembered-RnsUiSOHxAEcfuUQun42sg
wf-scan-issue-expanded-1008
wfls-remembered-HBqmA00TQrmSBtz9SD5W1w
wpda_search_information_schema_tables
CONSENT
wfls-remembered-oJWiXcd4alHMsU9Rnb4SWA
_gcl_ls
_rdt_uuid
wfls-remembered-JnMtRFSKi2sj4vUkVgpdhA
didagent__selected_output_device
DID_AGENT_STT_TOKEN
didagent__selected_input_device
pxcelPage_default_c010_B
t.sharethis.com
lastExternalReferrerTime
topicsLastReferenceTime
lastExternalReferrer
7. Consent
When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on "Save preferences", you consent to us using the categories of cookies and plug-ins you selected in the pop-up, as described in this Cookie Policy. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.
7.1 Manage your consent settings
You have loaded the Cookie Policy without javascript support. On AMP, you can use the manage consent button on the bottom of the page.
8. Enabling/disabling and deleting cookies
You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.
Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our website again.
9. Your rights with respect to personal data
You have the following rights with respect to your personal data:
- You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
- Right of access: You have the right to access your personal data that is known to us.
- Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
- If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
- Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
- Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.
To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Data Protection Authority).
10. Contact details
For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:
CreatorUp
525 S Hewitt St
Los Angeles, CA 90013
United States
United States
Website: https://creatorup.com
Email: info@ex.comcreatorup.com
This Cookie Policy was synchronized with cookiedatabase.org on May 19, 2025.