Performance & Analytics Lead
Performance & Analytics Lead
PROFESSIONAL REQUIREMENTS:
- Exceptional communication skills, with extensive experience communicating professionally in local language and English
- Strong performer that takes initiative
- Has a proven track record of managing and completing tasks diligently
- Highly responsive and organized in ongoing communication with executive-level workshop staff/instructors
- Able to design processes and procedures to be implemented in daily workflow
PREFERRED EXPERIENCE:
- Experience in digital media, entertainment, entrepreneurship, business
- Network of relevant industry professionals to help source workshop staff and instructors
- Experience planning and executing events from start to finish
- Financial experience is preferred
SUMMARY OF LIVE ONLINE OPERATIONS LEAD RESPONSIBILITIES:
Program Performance Analysis
- Oversees collection and reporting of data surrounding project performance utilizing global, regional and local input surveys
- Coordinate post-workshop debriefs
- Recommendations for program optimizations/adjustments
- Identifying trends within the data to help guide direction of current and future programs
Financial Administration
- Managing the financial performance and profitability of the initiative
- Financial tracking, project profitability reports in conjunction with accounting
- Oversee the budget of the entire engagement
- Ensure invoicing and billing are coded accordingly and hitting the right account
- Working with SalesForce admins to create necessary budget codes
- Manage the financial report for the engagement including how CreatorUp is tracking against proposed budget, where overspend is happening, and opportunities to streamline the budget
- Manage all questions around contractor and employee invoicing and coordinate with accounting to ensure timely payment
Program Management Support
- Assist Global Assoc. Director with managing local market workshop planning and rollout
- Monitor registration and completion via Intellum platform
- Share registration/completion numbers with local teams
- Attend meetings
- Attend workshops to assist with execution
- Monitor instructor training progress