FREQUENTLY ASKED QUESTIONS

Do you work in my area? I prefer to work with local teams.

CreatorUp has a network of certified top creatives across the nation and world, and we’re excited to partner with our local creative professionals to help you make your next video.

 

Can you collaborate with my internal team?

CreatorUp can be a full service solution or partner with you and your internal teams to help you achieve your project goals. Just let us know where you need help? Writers? Editors? Camera? Animation? Producers? We can plug in to help you fill your project needs.

 

What does your team do?

CreatorUp is a turn-key solution.  We can help you complete your video projects, from start to finish. This includes:

  •      Pre-Production: Creative development, storyboarding, script writing, casting, locations
  •      Production: Producing, camera, directing, sound, production design
  •      Post-Production: Editing, coloring, sub-titles, translations
  •      Distribution: Publishing, thumbnails, titling
  •      Client services: Project management, client support, customer service!

 

How much will it cost to get my project made?

CreatorUp has competitive pricing. We offer premium custom quality video at affordable rates, made by certified industry pros. How is this humanly possible? Digital technology! We leverage best in class digital equipment and software, and cost-effective workflows including smart scheduling, video bundling, and efficient staffing. As long as you tell us what type of project you want made, we will give you a transparent estimate in less than 24 hours. Just help us out by telling us – what can we get started for you today? Fill out our super-fast smart order form.

 

What if I just need part of a video done?

CreatorUp is flexible. We can help with any part of the video creation process ranging from identifying and casting the best people or subject matter experts, writing the scripts, shooting the videos on a particular day or place, or even editing footage that has already been shot. Just tell us – what your unique needs are – and we will help you finish your video projects!

 

What is the best method to communicate the vision for the video we need?

CreatorUp is all about you. Every project starts with your ideas. Our job is to translate your ideas into amazing videos. It’s easy to share your ideas with us – you can tell us over the phone, share video links, or ask for samples to get inspiration based on our expertise in each industry.  Just start telling us right here!

 

What separates CreatorUp from a production company or an agency?

CreatorUp is here to help. We are your strategic partner for digital video success, helping you accomplish your goals with video content. We help you become a smart buyer, because of our unique position as a global leader in video training for all digital platforms for top companies: you get access to industry best practices, trends, and insights.

We give you agency level creative work that is cost-effective, customizable, and customer friendly because of our people and technology friendly approach. While agencies focus on commercial content, CreatorUp focuses on all kinds of video content and formats ranging from educational content to VR 360!

And while production companies are usually limited by the talent they work with – CreatorUp works with hundreds of certified creative professionals from all over the world – some in your own backyard, who are experts in the areas on the type of project that is perfect for them. This means that your project is going to get done by the best people for your job.

 

Do I own the rights to my video?

Of course you own your videos! If you are leveraging stock footage or music as a part of your project, we will ensure that you have the sufficient rights to use the content for whichever applications or platforms you’d like to use.

 

I need video footage without editing…?

Yes. We can shoot video and hand over the unedited digital files to you, we do it all the time!

 

I have footage that needs editing…?

Yes. We can edit your existing video footage. Tell us a bit more about this and we can get you a quote.

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